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The property manager communicates quickly and is responsive to the guest's needs. The facilities are as advertised. The location is great for access to the theme parks. There is nothing quite like having a spacious home with pool after the day's activities are done. We felt safe and secure, in this gated community, and would definitely stay again.
Thx, place was great!
Was exactly as advertised. Great location and easy interactions with property manager.
We spent a week with our friends - everything went smoothly. Natalie was awesome with the few questions we had and assisted in fixing a remote & fan issue immediately. We hosted a college men’s & women’s tennis team for a meal and the kids loved the rec room, pool & space to relax. Great week & property.
Have stayed at this property many times over the years. The location is superb, could not be bettered. The management company are very good, prompt to help with any problems that may occur. There is everything you need on the doorstep, restaurants, shops, supermarkets etc with the main event for many people DISNEY a few miles down the road. There are 3 bedrooms, master with small t.v. On the wall, large one in lounge and 1 on the mezzanine, but none in the other two bedrooms, which has never bothered us before because we never used upstairs. This time we did, and it was a bit of a problem, so beware if any of your party are used to a t.v. In their bedroom. The pool and outside scenery is the best but the chair coverings etc are threadbare, they are the same ones to my knowledge that have been there for over 15 years. What let’s the home down the most is the bathrooms and kitchen, again they are the original (as are most things at the property - early 2000’s) they desperately need up-dating. As does the pool table in the garage, the nets have holes in them. The sofas and master bed and t.v., and the other two t.v’s were renewed a few years ago. But as we are not out and about as much these days these things matter to us but I am sure most people, if they are out most of the time it would be suitable. If a bit of work was done it could easily regain its 5 stars. But as it is I couldn’t possibly do that.
Owner Response:
So sorry you felt the need to downgrade our villa this stay. It's just a shame you missed the delivery of the new seat pads for outside! We try to keep on top of all upgrades and repairs, but some guests are just too boisterous or reckless when they stay, and misuse even the basic of fittings, mainly toilets and taps. The description within O4V does state that there are no TV's in the upper bedrooms and will remain so - our preference as owners. And any major upgrades within the property i.e. kitchen and bathrooms, would seriously affect the pricing structure. But thank you for your feedback, it is truly appreciated.
Our family had a great vacation at Silver Creek GM3873, house was clean and the pool was warm. The location was great not too close to all the activities but close enough that it didn't take us any time to reach our destination. We enjoyed mini golf and Disney Springs with the grandkids. We would recommend this location to anyone that is looking for a place to stay.
Good value villa spotlessly clean well equipped good games room very spacious pool perfect for our grandchildren. We were sorry to leave after 2 weeks. This is our 3rd visit to Emerald
Great, large, spacious house! My family and I enjoyed our stay. The hot tub and pool were not heated everyday as we paid for it to be, I had to call management several times. Other than that the house is very nice. 3 stars because of the pool heating which we paid for during our stay.
Our second stay at this fantastic Villa Dave the owner certainly knows how to keep up the standards we had on our first visit last year Yes Dave the digital combination to entry was a great addition Also the new freezer and on the whole the upkeep was excellent We arrived July 25th staying until August 22nd giving us 29 days at this superb Villa Steve the manager is on the ball The few hiccups we had immediately sorted out He is a very cheerful helpful and enjoys his work also gives time to the guests staying ensuring they are happy and content This is a fantastic Villa.The location is ideal for all parks A family of six Two adults late 70s two late 50 one 17 year old and one 11 year old The villa has games facilities which were greatly used and the pool is fabulous with the added extra of the Jacuzzi We made full use of the Villa this year owing to not wishing to be all day at theme parks We entered a spotless well maintained Villa Everyone’s needs were there I cannot say enough about our stay and anyone looking to go to Orlando , would say As a family we highly recommend you look no further than Southern Serenity Thank you Dave for the pleasure of staying in your Villa Look forward to our next stay The Stephenson family
We had a great stay at this home and was in a great location, we left our kindle and the property manager was very helpful in refturning this to us, overall we had a great time!
family holiday at emerald island resort this villa was perfect for us. The photos on here do not do it justice as it was much more spacious that what we thought. The resort itself was amazing too and we made use of the community pool and tiki bar as the villa was very close. really close to Disney and all of the restaurants on the 192 Margaritaville was amazing . All in all we had a great holiday and would definitely recommend it to anyone.
The home was lovely, had everything we needed and in a great community, close to shopping and the area attractions, we would book again thanks
This was a great place to stay in excellent location, we did have a small issue with the pool losing water but this was sorted out very quickly, thanks for a great service
beautiful, great for all ages, security 24/7 and very well kept - its just beautiful if you are vacationing in orlando i thoroughly reccomend it
Just returned from 2 weeks of bliss staying in Villa Bliss and cannot recommend this property highly enough . On a lovely corner plot with everything on hand for a comfortable and relaxing stay . Very spacious inside and added benefit of pool and heated spa outside . Location good with supermarket and Chinese / Italian and other takeaways within less than 5 minute drive and only 10 minutes to numerous restaurants and fast food outlets . Only 20 minutes to be within Disney World itself . The owners couldn't have been more helpful and friendly prior , during and after our stay and if we were to be visiting Orlando again we wouldn't hesitate to stay in this wonderful villa.
The villa was in great condition and was very comfortable for our large family group & long stay. Plenty of bedrooms, towels, kitchen essentials. Even lots of dvd's for kids and adults. And a few books too. A beautiful golfing estate location. I would highly recommend this villa and I expect to use this again. It was an absolute pleasure to stay her
Owner Response:
We take pride into maintaining our villa to a good standard and its wonderful to get a nice review from you. Thank you Michael & Estelle
Great house in a great location. We had a wonderful time creating lots of memories. House was exactly as described. The homeowner was great to work with and he made the rental process very easy. Thank you for sharing your home with us. Emily, Imlay City. MI, United States
I’m must say my family of 9 stayed here for 8 days and it was just lovely the area where the property is at. The house was wonderful I’m looking to co come back next year and rent the same house. Michael is a wonderful person he answered all my questions and he was an great person to speak with. The Henderson’s will be back next year and we where there for Christmas which he had a tree up in the house. 20 minutes from all parks great location.
Owner Response:
It is very pleasing that the guests appreciate the effort we make to ensure our guests have a pleasant stay and the facilities we offer in our villa.
Thank you Michael & Estelle
We enjoyed a month-long vacation in this spacious home with lots of room for a family to be comfortable. It's in a great location close to golf, shopping and entertainment for all ages. The pool was enjoyed by all and provided hours of fun without leaving the backyard. We will definitely be considering this house for another vacation ! Valerie & Brian Abraham, Severn Bridge, Washago. Ontario, Canada
Owner Response:
Thank you for a lovely review and re-booking with us for 2020
Just returned from a 3 week stay at this wonderful villa. Party of 8 and we had loads of room. Living room and movie room so comfortable for a chill after a long day at the park. And the pool, we could not keep the kids out of it! . Close to parks Close to publix supermarket and a few bars, restaurants just 10-15 min walk. If travelling in a large party would definitely book again
Owner Response:
Thank you for your review
MICHAEL & ESTELLE
An amazing holiday, lots of space in the villa as there were 2 lounge areas enabling us to have our own space (We were a party of 8 with 3 children.) Games room and pool kept them amused, Wifi a bit slow but they managed. The facilities were great, the largest washer and drier I have ever seen! fully equipped kitchen making it easy to cook meals if needed. Great location, easy access to parks and shopping centre's, a supermarket is less than 5 minutes away for all the necessities. Owner phoned before during and after our stay to check there was nothing we needed, the printed information was exceptionally helpful lots of tips even menus for some of the restaurants, Thank you Michael and Estelle we will stay there again if we visit Florida again
Owner Response:
Thank you for a wonderful review and look forward to having you stay in the future. Michael & Estelle
Villa Orlando Joy was a great place to stay and added value to our holiday. Plenty of room for our Adult family party. Easy access to all amenities including parks, resorts, shops, restaurants and supermarkets. Villa had everything we needed and provided an excellent home away from home for our holiday accommodation.
Owner Response:
We are delighted that you like our villa.
Clean, comfortable and impressive with lovely views of the golf course.. We very much enjoyed staying in this great home from home and were sad to leave it
Owner Response:
If in the future you come back to Orlando, we hope you will come back to us
We found the entire experience a very pleasant one, from the moment we enquired about the availability to the actual stay. The descriptions are very accurate, with a quiet and friendly neighbourhood. Great facilities, well positioned to access the parks and beaches. We would recommend this villa to our friends and family,
Owner Response:
Thank you for your review. We endeavour to ensure the details of our villa are accurate and kept up to date.
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Great stay
Great stay in this home on Emerald Island Resort. It was so good to leave the madness of the parks behind and return to the villa on Emerald Island. Very well appointed villa, great pool, jacuzzi and plenty of space to relax. Perfect place to start and end the day. Thanks for the loan of your home Carol, we had a great time.
24th April 2020