If you require any further assistance then please call a member of Orlando4Villas on 1-888-648-3173 or UK 0800-999-3173 and a member of our team will be delighted to assist you.
This home was better than can be appreciated in the photos. It looked as if it had been recently painted. Sparkling clean!! My only complaint was not being able to change the a/c temperature, it was cold for me, specially since the temperature had dropped to low 60's. I woke up with my light jacket on. Excellent neighborhood and location; fairly accessible to supermarkets, restaurants and a nice 20-25 minute drive to parks. The manager was always responsive. My family and I enjoyed very much our stay and would definitely reserve again. A big thank you to Greg, Manager and John from Orlando4Villas who always was responsive to my concerns. PR Family
Excellent location. it's very confortable , nice comunity.
We really enjoyed our stay! Pictures are accurate. Location of the property is great... Walmart is practically a walking distance! Kitchen is well equipped with everything you need! The pool is the just the right size not to small not to big, we paid for the heat which We didn’t regret! The only bad thing I can say is that the TVs in the room are super little, they should upgrade to bigger tv in the rooms, they practically are computer monitors!! Also would recommend at least a smart TV in the other living room. The house is very spacious, just what we needed! All my emails, questions, and concerns were all answered in a timely matter! Thank you John for always responding back!! We really enjoyed our stay! I would certainly recommend this property and would book again!
I really enjoyed our stay everything was clean, will definitely recommend to friends and family.
Everything was nice but the little black ants in the kitchen ruined some of our food. The tv upstairs in the den area was broken and no one dressed it. But all in all everything was nice and booking this rental was Easy with excellent customer service.
The villa was beautiful and management was every helpful the only thing is that I'm used to having my central air set at 65 at home and the Villa's air couldn't be adjusted below 74 whitch is a little warm for my preference but my family and i had a wonderful stay i would definitely recommend it and we will be returning .
Me and my family enjoyed our stay.the home was beautiful nice.home away from home.i will tell more families and freinds.to book with Emerald Island. Thanks for a great stay. Mrs.Mcalister
Home was very clean and well maintained. I would recommend this property to friends who do not mind neighbors who like to have fun after 10pm. We enjoyed surrounding neighbors, but some people might not like the continued party life after 1am. The layout and amenities, and pictures of the house are 100% accurate. Above our expectations. Very expressed with the everything that was provided from dishes to scales in the bathrooms. My only issue was the parking and driving in and out of the neighborhood. Our house was located in the back, which we loved. But leaving and coming back was an issue. Parking on the front streets is tight and cramped. Cars are lined up on both sides, it is a maze trying to get through.
It was a nice and clean home
This home is beautiful and clean. I have stayed at other homes but this home is fully stocked - did not need to run out for anything but food. They even supplied coffe, tea and creamer etc. The home is aa short walk to the beautiful pool, teen fun room and walking path - so nice. We will definitely stay here again!
Our time here was absolutely wonderful. The Villa was clean and accommodated my family very well with lot’s of options to keep everyone busy and happy!
Excellent awesome breathtaking relaxing. Closets very large much room in it for prayer!🤩 It was even more awesome to know that we did not have to go to the water park because there is a large pool in the back.the first week the water park that was not open but eventually it open the park with the water slides jacuzzi and lazy river. The customer service for Orlando booking was excellent as well thank you all so much and God bless you all.
Owner Response:
Thank you very much for your kind comments, we are delighted you loved the house and you had a great vacation.
Kind Regards
John.
Great stay in this home on Emerald Island Resort. It was so good to leave the madness of the parks behind and return to the villa on Emerald Island. Very well appointed villa, great pool, jacuzzi and plenty of space to relax. Perfect place to start and end the day. Thanks for the loan of your home Carol, we had a great time.
The property manager communicates quickly and is responsive to the guest's needs. The facilities are as advertised. The location is great for access to the theme parks. There is nothing quite like having a spacious home with pool after the day's activities are done. We felt safe and secure, in this gated community, and would definitely stay again.
Thx, place was great!
Was exactly as advertised. Great location and easy interactions with property manager.
The house was put together good but it was just hot and wasn’t allowed to adjust it to at least 72 cause it was 76 and wasn’t allowed to change it, this has now been resolved and the guests can adjust the temp to suit themselves.
We spent a week with our friends - everything went smoothly. Natalie was awesome with the few questions we had and assisted in fixing a remote & fan issue immediately. We hosted a college men’s & women’s tennis team for a meal and the kids loved the rec room, pool & space to relax. Great week & property.
Have stayed at this property many times over the years. The location is superb, could not be bettered. The management company are very good, prompt to help with any problems that may occur. There is everything you need on the doorstep, restaurants, shops, supermarkets etc with the main event for many people DISNEY a few miles down the road. There are 3 bedrooms, master with small t.v. On the wall, large one in lounge and 1 on the mezzanine, but none in the other two bedrooms, which has never bothered us before because we never used upstairs. This time we did, and it was a bit of a problem, so beware if any of your party are used to a t.v. In their bedroom. The pool and outside scenery is the best but the chair coverings etc are threadbare, they are the same ones to my knowledge that have been there for over 15 years. What let’s the home down the most is the bathrooms and kitchen, again they are the original (as are most things at the property - early 2000’s) they desperately need up-dating. As does the pool table in the garage, the nets have holes in them. The sofas and master bed and t.v., and the other two t.v’s were renewed a few years ago. But as we are not out and about as much these days these things matter to us but I am sure most people, if they are out most of the time it would be suitable. If a bit of work was done it could easily regain its 5 stars. But as it is I couldn’t possibly do that.
Owner Response:
So sorry you felt the need to downgrade our villa this stay. It's just a shame you missed the delivery of the new seat pads for outside! We try to keep on top of all upgrades and repairs, but some guests are just too boisterous or reckless when they stay, and misuse even the basic of fittings, mainly toilets and taps. The description within O4V does state that there are no TV's in the upper bedrooms and will remain so - our preference as owners. And any major upgrades within the property i.e. kitchen and bathrooms, would seriously affect the pricing structure. But thank you for your feedback, it is truly appreciated.
Our family had a great vacation at Silver Creek GM3873, house was clean and the pool was warm. The location was great not too close to all the activities but close enough that it didn't take us any time to reach our destination. We enjoyed mini golf and Disney Springs with the grandkids. We would recommend this location to anyone that is looking for a place to stay.
Good value villa spotlessly clean well equipped good games room very spacious pool perfect for our grandchildren. We were sorry to leave after 2 weeks. This is our 3rd visit to Emerald
Great, large, spacious house! My family and I enjoyed our stay. The hot tub and pool were not heated everyday as we paid for it to be, I had to call management several times. Other than that the house is very nice. 3 stars because of the pool heating which we paid for during our stay.
Our second stay at this fantastic Villa Dave the owner certainly knows how to keep up the standards we had on our first visit last year Yes Dave the digital combination to entry was a great addition Also the new freezer and on the whole the upkeep was excellent We arrived July 25th staying until August 22nd giving us 29 days at this superb Villa Steve the manager is on the ball The few hiccups we had immediately sorted out He is a very cheerful helpful and enjoys his work also gives time to the guests staying ensuring they are happy and content This is a fantastic Villa.The location is ideal for all parks A family of six Two adults late 70s two late 50 one 17 year old and one 11 year old The villa has games facilities which were greatly used and the pool is fabulous with the added extra of the Jacuzzi We made full use of the Villa this year owing to not wishing to be all day at theme parks We entered a spotless well maintained Villa Everyone’s needs were there I cannot say enough about our stay and anyone looking to go to Orlando , would say As a family we highly recommend you look no further than Southern Serenity Thank you Dave for the pleasure of staying in your Villa Look forward to our next stay The Stephenson family
We had a great stay at this home and was in a great location, we left our kindle and the property manager was very helpful in refturning this to us, overall we had a great time!
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Near everything Perfect location. Just pay attention to details when cleaning
11th January 2021