If you require any further assistance then please call a member of Orlando4Villas on 1-888-648-3173 or UK 0800-999-3173 and a member of our team will be delighted to assist you.
Very clean, very comfortable, we were right at home. Management was great handling requests.
Owner Response:
Thank you so much. I am so glad you found in our home, your home. Come back soon :-)
We enjoyed every moment of it. The house was clean very well kept up and together
House was excellent, beds very comfortable. having pool towels was great too! everyone so nice at club house and club pool.
The home was very clean and had everything we needed. The outside is perfect, very secluded and a large pool. The game room could use some TLC, overall a very nice place.
We enjoyed our stay at Southern Dunes. The house was very nice and clean and the pool was wonderful. The golf course is awesome, enjoyed playing it two times while we were there. Will definitely go back to this area.
The home was great, no problems. Everything was as good as they described. The one thing that should change for the guests to have the address of the house three days in advance so that when cossing boarders we have an address to give.
Excelente experiencia!!! Muy buena ubicacion del barrio. Recibimos la casa en perfectas condiciones. Lo unico que criticaria de la casa es que no tiene mucha luz en los cuartos.
House was clean and exactly as described on website. I called customer care as bathtub was not draining and they sent someone to fix it promptly. As recycle guidelines vary from country and states, they should have more details on what can be recycled as we did not know. Property was great and we would return in future.
Owner Response:
Thank you for the feedback, will look into provide more clear instructions on the recycle and trash.
Our family of 4 just left after spending 9 wonderful days at this beautiful home. It was exceptionally well maintained and we were impressed with the cleanliness and the customer service. Our family really enjoyed the pool area- especially the nice lounge chairs that were available. The location was even better than we expected- restaurants, theme parks and shops were conveniently located less than a 10 minute drive. We have stayed in other homes before on the golf coast and based on that experience, we do have a few suggestions for improvement. The bed in the master was extremely uncomfortable. We are young and fit and after a couple of restless nights and waking up sore we purchased a nice 4 inch memory foam topper to use the rest of the week. We brought the topper back with us when we departed, but either investing in a high quality memory foam mattress topper or new mattress altogether would be a must for us to return. The home advertises a spa and pool; however, heating the spa and pool comes at an additional cost of $35 per day. As a customer, I would rather be aware of the cost at the onset and plan for the expense. It was well worth it, and once we added the service we were very pleased with the temperature of the pool and spa. The jets in the spa did not work the last two days and we did reach out to customer service and did not get a reply. It would be nice if ammenities such as travel/hotel sized shampoo could be available- even just for one night. We arrived very late and it would have been nice to have those items available for our first morning before we headed out to stores to get the groceries and essentials. As well, leaving a few pods for the dish washer and laundry macheine would be great. Those were extras that we weren’t planning on purchasing as other homes have had them available. There was only 2 rolls of toilet paper in the whole house- the home does sleep 8 and we were a family of 4. Running out of essentials such as toilet paper is inconvenient as it means another trip to the store. Overall the cleanliness, price, location, and quality of the pool and spa would have us return to the home in the future.
Owner Response:
Thank you for your lovely feedback. We welcome any feedback and where possible will act upon it. To this end:
- the master bedroom mattress will be replaced asap as we would hope everyone gets a great nights sleep.
- pool / spa heat is always an additional cost. O4V should have that noted on their website but I will double check to ensure there is no misunderstanding
- I have requested the spa jets be attended to straight away but would imagine that is already sorted
- I will check with management regarding a small quantity of basic toiletries going forward
- Guest welcome packs are always available and can be tailored to any guest requirements
Thanks again for taking the time to leave feedback as we are keen to ensure the property remains perfect for all guests.
All beds and mattresses have been swapped out on guest departure with pillow top luxury mattresses and bed sets.
Optional pool and spa heating is listed in the villa rental advert and is always a chargeable option for any guest
Some bathroom amenities are left for guest arrival. Full welcome packs are available to order from management prior to arrival
This was our first house that we have stayed at Emerald Island, The resort was beautiful and well kept. The house was clean and very nice, lots of room and the pool was heated which was great. Our family had a great time at this location I would recommend to anyone to rent this. What you see in the pictures is what you get. It is closed to everything restaurants ( 3 minutes to the Outback) but also not right in the middle of the city
We stayed for the last half of Februaury and could'nt be happier with our accommodations. Not only was the home clean, spacious and private. It was located right in the heart if Disney country. We hit all the parks at Universal and Disney our first week and hung around poolside the second one. Highly recommend staying at this affordable abode. Zipline course around the corner next to 7Eleven and Just down the street from Walmart too.
The villa met all our expectations and had everything we could possibly want. It is in an excellent location, a short drive up to the main road with a wide range of restaurants, 10 minutes from Walmart and Disney theme parks. The approach to the Emerald Island Resort is very attractive. The villa was comfortable and well furnished. Having a private pool was a bonus, especially with a range of childrens toys provided, as well as a high chair and cot. The owner was very helpful and responded promptly to all our queries.
Very clean, comfy beds and sofas, loads of space, loved the pool, pool table and air hockey was a fun bonus. Loved being able to relax here after a fun day at the parks - in fact some days our kids wanted to chill here rather than go out! A real treat to stay here.
This Disney trip was a present to our Daughter, Son in law and 2 Grand children, so we were a party of 6. The villa was perfect, good size bedrooms, large living area and the grand children loved the pool, which was great to chill out in, after all the Disney walking!!! The villa has everything you need, we would book this again if we return as a family. That's why we have give it 5*s.
From the beginning to end, this was a great experience. Carol was very responsive to questions. The villa was exactly what we were looking for and needed. The pool and jacuzzi felt great and it was nice having some inflatables to play with. Everything was clean and nicely stocked. Would definitely stay again.
Our family had a wonderful time, they lived in the pool, wish the hot tub would a been hotter, it was the same as the pool water, owner was very helpful with anything we needed and had questions about. The home was plenty big enough for 10 of us. The home was very clean , with minor things that needed repair. My only suggestion would be to put a shade above the window above the TV in living room , the sun beams in , hard to see the TV and gets very warm in the room. Overall a very nice place to stay. Feb/2019
My family and I had a wonderful time here! Very clean and everything we needed!! Diffently will be coming back here again. The only thing I would suggest is getting our pool heated next time, it was pretty cold for the little ones to enjoy it. All the staff that works here was very friendly and quiet neighborhood to enjoy! Our house was very clean no complaints at all.
Owner Response:
Thank you so much for your very kind words. We are so pleased you have enjoyed staying in our home. We look forward to welcoming you back in the future.
Debs & Terry.
the place is stunning and very clean and new- we loved it. the only thing we didn't like is that the outdoor fireplace wasn't turned on and our executives that we brought were not happy that they say no to the request. Also the stove in that massive kitchen is to small to cook with for large parties. other than that, we enjoyed our stay. oh and perhaps invest in a $400 ping pong table to play with outside, we had to buy one.
We found everything what we were looking for. Clean and comfortable home. Near a supermarket. If there was a problem, customer service was reachable. We can really recommend this beautiful vacation home
Mosquitos were an issue but home was very nice I have been going to Orlando for vac in January for 9 years now and this was the first time that I rented a home with a heated pool and it was actually HEATED. Some of you know exactly what I mean. No tricks...real deal and you get what you pay for. Grills, baby cribs everything you need included in your price. I think Ill be back😁😁
We have been to Florida many times and stayed at lots of different locations and I must say this location actually was close to Disney and all the other attractions you need to visit. The local Walmart shopping centre is less than 5 minutes by car. Old town is less than 10 minutes and you can get to all the designer outlets easily. The management team were excellent as we did have a couple of issues which they saw to immediately and the facilities in the clubhouse make your holiday extra special. We always find ihop good value for eating out if you have a family; our family of 5 adults ate a good meal for 75 dollars and if you want to pay more and get better quality we ate at the red lobster for 135 also longhorns around the same but the food is beautiful and worth paying the extra if you can afford it. The villa itself was beautiful very spacious and the bed in master room was huge and comfortable. We paid for pool heat and the pool and spa were lovely. Just a little moan which hopefully won’t put you off that the sofa in the tv area isn’t the best you can’t get comfortable as it sinks down also towels aren’t the best either and too many plastic glasses and not enough glass ones as we were all adults we prefer to drink out of glasses. Cooker rings weren’t all working and knob missing. Having said all that it is a lovely villa and worth staying at and I’m sure we will be staying there again as we go to Florida most years.
Had a great time at the villa.Pool was fantastic and the view at the back, of the water and conservation ,was tranquil and pleasant. The games tables could do with a bit of tlc.The villa was large,spacious and extremely comfortable and the location is excellent for disney.We got loads of helpful advice about where to eat and what to do from Irish Mike in the clubhouse.Overall,I would happily recommend the villa to all my family and friends and wouldnt think twice about rebooking when i get a chance to return.
We enjoyed our recent stay. The house was just as described; very clean and spacious. It was a 40 minute drive each day to Universal so a little further then we would of liked but overall, I would recommend the house.
Owner Response:
Thanks Kirby, for your review. Glad to hear the house worked for you and your family. We are very picky on cleanliness and comfort. Orlando traffic is a challenge, especially around the holidays. Sorry to hear it took longer than anticipated to reach your destination. We find that "timing" is the key to getting to destinations in this area. We hope to see you and your family again in the future.
The house was clean and nice. The pool was cool even though we paid for heat. No iother issues. The location is terrific and the security appeared very good in this gated community. We would go back.
Owner Response:
Thank you its good to hear our guests have a good time and want to return glad you enjoyed the home.
$ USD
£ GBP
Everything were ok.....
We were in this house with my family and were very comfortable and clean, we enjoy our holiday in this house!! Everything were ok like we expect. If you want to improve something you could change the mattress of the principal bedroom.
3rd April 2019